Privacy Policy
We Care About Your Privacy & Protect Your Data With Responsibility
We provide complete transparency in how we collect and use your data, and we allow you to make informed choices about your information. We also explain how we update and revise this Privacy Policy over time.
Key Terms Used in This Policy
Why We Collect Your Personal Information
We collect personal data to:
- Enhance our products and services
- Deliver customized and accurate medical billing solutions.
- Improve user identification and secure authenticatio.n
- Perform anonymous data reporting and system diagnostics.
- Conduct contract research when necessary.
You may receive non-promotional, service-related notifications (e.g., site maintenance alerts) from time to time. You may opt out of promotional emails at any time by unsubscribing through the provided link in the email.
To subscribe to our newsletter or updates, we require your name and email address. We respect your right to opt out at any time.
IP Address Collection
IP address is automatically collected when you visit www.credbillpro.com. We may use this data to:
- Diagnose technical issues based on ISP or hosting environments
- Monitor visitor patterns from different geographic region.s
Accessing & Updating Your Personal Information
We collect your personal information when you subscribe to services, request information, or sign up for updates. Additionally, we use cookies to gather data on your preferences and content interests.
If you wish to update, correct, or delete your personal information or opt out of our services, you can contact our support team. We will honor your request in line with applicable laws and data retention obligations.
We retain personal data as long as necessary to provide services or fulfill legal responsibilities.
Security of Your Information
We follow industry best practices and federal standards to protect your information. While we use secure methods for data transmission and storage, no system can guarantee 100% protection. We strive to mitigate risks, but encourage users to contact us with any concerns at info@credbillpro.com.
Customer Testimonials
We occasionally display client testimonials or reviews on our website and marketing channels. This may include your name, organization, or email, but only after receiving your explicit consent.
If you want to update or remove your testimonial, please contact us at info@credbillPro.com.
SMS & Text Messaging Privacy (10DLC Compliance)
If you opt in to receive SMS or text messages from CredBill Pro LLC:
- Messages may include service updates, appointment reminders, account notifications, or customer support communications
- SMS consent is obtained directly from the user and is not shared with any third parties for any purpose.
- Your phone number and SMS consent are used only for CredBill Pro communications
- We do NOT sell, rent, share, or disclose phone numbers or SMS consent data to third parties for marketing, advertising, or messaging purposes
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For help, reply HELP or contact us using the details below
User-Shared Information on Public Forums
Please avoid sharing personal data in public areas of our site, such as blog comments or forums, as this information can be collected and used by others. Credbill Pro is not responsible for the data you voluntarily submit in these public areas.
Links to Third-Party Sites
Referral Program
If you refer someone to our website, we may collect the referrer’s name and email address for contact purposes. If you or the referred party wants this data removed, please contact us at info@credbillPro.com.
Use of PHI & De-Identified Data (HIPAA Compliance)
Credbill Pro complies with HIPAA standards and may handle Protected Health Information (PHI) when offering billing and data services. We may use PHI to provide data aggregation service or generate de-identified datasets per 45 CFR 164.514(a)-(c).
We reserve the right to use such de-identified data for improving our software, services, technical support, and operational processes, always in compliance with HIPAA regulations.
Behavioral Targeting & Retargeting
We work with advertising partners who may use cookies and web beacons to track your online activity and deliver relevant ads based on your preferences. This may include interest-based ads across various platforms.
To learn more about how Google uses cookies, please visit Google Ads Settings.
Data Sharing & Legal Disclosures
CredBill Pro LLC does not sell or share personal information, including phone numbers, for third-party marketing or promotional use.
We may share limited data only when:
- Data is aggregated or de-identified for analytics or system improvements
- Required by law or legal process
- Necessary to provide contracted services with trusted vendors under confidentiality agreements
HIPAA Compliance Statement
- Follow all ongoing HIPAA developments, and their effect on transaction and code sets; privacy; and security.
- Guarantee to maintain HIPAA compliance within its physical and virtual parameters.
- Integrating privacy and security features and functions as requires for websites and software’s for clients.
Notice of Privacy Practices
© CredBill Pro LLC | All rights reserved